Welcome to PURE ICE MAKING CO., and all its products and services. To protect your rights and understand the transaction rules, please carefully read the following Terms of Service before purchasing.
I. Service Content
PURE ICE MAKING CO. specializes in the sales and delivery of ice makers, primarily including:
Sales of household ice makers
Sales of commercial ice makers
Sales of portable and smart ice makers
Basic product usage guidance and technical support
After-sales consultation and repair services (as per policy)
All services are provided based on the sold product and do not include long-term subscriptions or ongoing fees.
II. Billing Terms (One-Time Purchase Explanation)
- One-Time Transaction Nature
All products are sold as a one-time transaction; all fees are settled when the customer places the order.
No monthly fee
No annual fee
No automatic renewal
No hidden subscription services
Customers only need to pay for the product once to own the purchased equipment permanently (as per warranty terms).
- Included in the Price
The purchase price includes:
Equipment cost
Basic packaging cost
Standard logistics and transportation cost (may be charged separately in some areas)
Basic warranty service (according to product warranty policy)
Express shipping or special services may incur additional costs (subject to customer confirmation).
III. Order and Payment Rules
All orders are effective upon successful payment.
Purchase completion is considered customer confirmation of purchase.
Unpaid orders will not be shipped.
Supports multiple secure payment methods (credit card/debit card/third-party payment platform)
IV. Refund and Cancellation Policy
Orders can be cancelled and refunded before shipment.
Returns can be processed after shipment if they meet the return policy.
Returned products must be intact (returns opened are supported in some areas, subject to return policy).
Returns for non-quality issues may incur shipping or processing fees.
V. After-Sales Service
PURE ICE MAKING CO. provides standard after-sales support, including:
Product usage instructions
Troubleshooting support
Repair or replacement service (within the warranty period)
After-sales service is not an additional paid subscription and only provides support for purchased products. VI. Liability Statement
The company is not responsible for damage caused by improper use.
Users must operate the equipment correctly according to the instruction manual.
We are not liable for delays or losses caused by force majeure.
VII. Terms Update
PURE ICE MAKING CO. reserves the right to update the Terms of Service at any time. Updates will be published on the official website and take effect immediately.
VIII. Contact Us
For any questions regarding the terms of service or billing, please contact:
Email: briana@pureicemaking.store
Phone: 8782651639
Thank you for choosing PURE ICE MAKING CO. We are committed to providing you with a stable, reliable, and high-quality disposable ice maker product experience.